Please Help - popgateway.log is not getting update

Voice & Telephony
1

Hi,

We are using GVP 7.2 and after i restarted the watchdog service and not able to see the vxml related info on the
popgateway log file. For test calls, like fetching the page from applicaion server and playing prompt as show info is not generated . Is there any setting available in VPM to setting the log info details like INFO or DEBUG to shows the VXML related as below

2008/05/23 18:27:13.984] AE4 Media_Vox.cpp:1395 C=10:L=16:U=970 [dxxxB1C1] clearDigitBuffer: Enter
[2008/05/23 18:27:13.984] AE4 TelephonyMgr.cpp:6231 C=10:L=8:U=920 [:N_dtiB1T1:P_isdn] playAPI_Helper: ITMgr.Play returning
[2008/05/23 18:27:13.984] AE4 VxmlRedirector.cpp:254 C=8:L=16:U=0 VxmlRedirector::setVxmlSessionVars
[2008/05/23 18:27:13.984] AE4 vxml.cpp:343 C=12:L=16:U=0 VXMLIntf::setVxmlSessionVars
[2008/05/23 18:27:13.984] AE4 vxml.cpp:355 C=12:L=16:U=0 VXMLIntf::setVxmlSessionVars

2

Do you see the call in CFA ..

Is the application provisioned ; if popgateway is not getting DNIS it wont fetch any application.

Please check if you are getting the DNIS so that popgateway fetch the relevant application.

Please check the webserver is running ; also access the voice xml link is working from VPM.

Regards

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