We are just now implementing Genesys’s here. The organization that is installing our applications has setup a primary server and a failover server. But, the only thing that is on the failover server is the “TServer”. Is it not possible to failover all the applications/configurations/etc. that is on the primary box to the failover box. I have been told that is our primary box goes down, we will lose reporting until it is brought back up.
Please comment on the best backup options for us.