Need a bit of help with GVP…
I’ve created a basic Script in Genesys Studio - all it does is play a Prompt and then Stop.
In VPM I’ve setup a new Voice Application and set the Primary Voice Application URL as the .asp for my new Script. Set the DNIS to my Test DTN (on Meridian this forwards to a CDN which is my Routepoint) and load a Strategy on that Routepoint that uses an IVR Treatment to target GVP (Compatible Mode: Script = 0, Target = [email removed], Duration = null).
This works fine when I dial my DTN, but if I call the CDN directly it doesn’t work as I have no DNIS…
How do I bypass all the DNIS stuff in VPM and just play the GVP Script directly?
Cheers,
Ben