I’m new to genesys (3 months experience migrating an AILServer from 6.5 to 7.5). I’ve just started to play around with PlatformSDK_Voice (C#). I started by setting up the examples, and everything seems to be working, except… …for the setNotReady, which returns the following error:
EventError Received:
‘EventError’ (‘52’)
message attributes:
AttributeErrorMessage [str] = “Unsupported operation”
CallHistory = ComplexClass(CallHistoryInfo):
LastParty = ComplexClass(LastRemoteParty):
FirstParty = ComplexClass(FirstRemoteParty):
AttributeEventSequenceNumber [int] = 140
AttributeClientID [int] = 11
AttributeThisDN [str] = “1000”
Time = ComplexClass(TimeStamp):
AttributeTimeinuSecs [int] = 468000
AttributeTimeinSecs [int] = 1204136616
AttributeCustomerID [str] = “Tenant2”
AttributeThisQueue [str] = “8000”
AttributeAgentWorkMode [int] = 2 [AutoIn]
AttributeErrorCode [int] = 51
AttributeReferenceID [int] = 3