phone getting unregistered

Hi

We are have two sites(Site A and Site B).Phones are working fine at both individual sites.But when i am calling from site A to site B i am facing following problem,

  1. delay in call initialization
  2. phone getting unregistered in site B(london)

Site A is India and Site B is london

Kindly suggest any solution.

With Regards
Prempreet

It is not possible to create many topics without any deep description about your troubleshooting and detection. What says logs? Did you correctly configured ISCC between sites? What is the reason for release/unregister or from site the request is received?

1 Like

Hi,
Sometime we are able to call form site A(india) to site B(london) but 2 out of 10 calls shows delay in calling but other 8 calls is working fine.I am not able to understand whether the problem is in network.

Site A is main site Site B (london) is remote site and we have site C in london itself which is working fine which is connected via Nortel passport to site A. But Site A and Site B is connected via MPLS.

Calling between Site A and Site C is working Fine

But calling Between Site A and Site B we are facing problem that some calls making delay.

With Regards

2 Likes

have you tried to look thought tserver logs?

1 Like

What about if you check your network delays??? Yeah! Media is 99% times responsible of unregister issues