Trying to trigger an outbound call via the CXone Personal Connection API. The goal is to inject a traceparent header for OTel span propagation, but the basic call is failing.
Endpoint: POST /api/v2/outbound/campaigns/{campaignId}/executions
Payload:
{
"campaignId": "abc-123",
"contact": {
"phoneNumber": "+15550199",
"traceContext": "00-..."
}
}
Returns 400 Bad Request. Error says invalid recipient. The number is valid E.164. What’s wrong with the structure?