Path Prefix = <Http path to Genesys Soap Dispatcher>.

NICE CXone API & Integrations
1

The following settings are needed in order to program SAP and enable serverside
connectivity to Genesys:
• Protocol / Connection Type = HTTP
• Host Name = (for example,
adapterhost.genesyslab.com). See “Server Info Tab” on page 33.
• Path Prefix = .

What is this Path Prefix = .

2

Hi,

Based on the documentation the parameter “Path prefix” isn’t required when using Gplus release 7.1 or higher. What version of Gplus do you have?

René

3

Thanks Rene,
I am having 7.5 version but the problem is the connection test failed from SAP.
Not sure what is going wrong. I thought to try using the value for path prefix

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