Trying to transfer an active call to a different queue using the Conversations API. I’m sending a POST to /api/v2/conversations/{conversationId}/participants/{participantId}/replace/queue with this JSON:
{
"action": "transfer",
"target": {
"type": "queue",
"id": "target-queue-id"
}
}
The request returns 200 OK, but the agent remains connected. The transfer action seems ignored. Am I missing a specific header or does the Android SDK handle this differently than the REST API?