What’s the best way to transfer an active call to a specific queue using the PATCH endpoint? I’m hitting a 400 Bad Request when trying to update the to object with a queue ID instead of a user ID.
PATCH /api/v2/conversations/calls/{conversationId}
{
"to": [
{
"id": "queue-uuid-here",
"type": "queue"
}
]
}
To transfer a conversation, update the ‘to’ array with the destination entity.
The docs are vague on whether queue transfers need a different action type or if I’m missing a required field like action.