Trying to transfer an active voice call to a different queue programmatically. I’m sending a PATCH request to /api/v2/interactions/{id} with the target queue ID in the to object. The response is a 400 Bad Request saying the action isn’t valid for the current state.
{
"to": [{
"id": "queue-uuid-here",
"type": "queue"
}]
}
Is there a specific action field I need to set, or is the interaction state wrong?