Hello,
We are trying to define different Caller IDs for different outbound campaigns.
According to OCS documentation, we defined CPNDigits value for an existing campaign.
In the T-Server log we see the right value in the CPNDigits key, but the Avaya switch does not see it, and we recieve the old caller ID in the call.
We use T-server 8.1, and OCServer 8.1
Avaya CM6.2
What do we do wrong?
Thanks,
Sigal.