Origination Access Blocking

CTIgem · April 10, 2007, 3:51pm

This is more like switch issue but I need to know what’s causing it.
Getting “Origination Access Blocking” only for one number when making outbound call.
Any other number is ok.

Any idea?

cavagnaro · April 10, 2007, 5:02pm

Genesys doesn’t block numbers you can dial, your PBX does. Can this number be dialed from any other administrative set?

CTIgem · April 10, 2007, 5:54pm

Other phones are same since all phones are programmed same way as below.

TGAR = 10
NCOS = 1
CLS = CTD

What setting in the switch blocks that call?

Rene · April 10, 2007, 6:38pm

CTIgem,

what PBX/switch are you talking about?

R.

CTIgem · April 10, 2007, 7:07pm

Nortel Meridian Option 11 or they changed name to “Nortel communication server 1000”.