Hello,
I’ve set a campaign with 2 CampaingGroups (AgentGroups) which are in 2 different sites. But only one AgentGroup can log into the campaign, and I can’t figure out why?
received from 65200(buc_tserver_p_760)blum.crm.orange.intra:3200(fd=11) message EventUserEvent AttributeThisDN '894109' AttributeUserData [115] 00 03 00 00.. AttributeUserEvent EventUserEvent AttributeTimeinSecs 1255367178 (20:06:18) AttributeTimeinuSecs 149226 attr_#148 0000000008133e10 Print GSW UserData: GSW_AGENT_REQ_TYPE 'PreviewDialingModeOver' GSW_APPLICATION_ID 143 GSW_CAMPAIGN_NAME 'Collection Manual' 20:06:18.150 Trc 50002 TEvent: EventUserEvent 20:06:18.151 Trc 50071 Send UserEvent Print GSW UserData: GSW_CAMPAIGN_NAME 'Collection Manual' GSW_USER_EVENT 'PreviewDialingModeOverAcknowledge' GSW_APPLICATION_ID 143
received from 65201(tim_tserver_p_760)blum.crm.orange.intra:3205(fd=12) message EventUserEvent AttributeThisDN '4207' AttributeUserData [116] 00 03 00 00.. AttributeUserEvent EventUserEvent AttributeTimeinSecs 1255367188 (20:06:28) AttributeTimeinuSecs 616638 attr_#148 0000000001a387e0 Print GSW UserData: GSW_AGENT_REQ_TYPE 'PreviewDialingModeStart' GSW_APPLICATION_ID 143 GSW_CAMPAIGN_NAME 'Collection Manual' 20:06:28.618 Trc 50002 TEvent: EventUserEvent 20:06:28.619 Trc 50071 Send UserEvent Print GSW UserData: GSW_CAMPAIGN_NAME 'Collection Manual' GSW_ERROR 'Invalid Request' GSW_ERROR_NUMBER 6 GSW_APPLICATION_ID 143 request to 65201(tim_tserver_p_760/tim_tserver_b_760) message RequestDistributeUserEvent AttributeUserData [123] 00 04 00 00.. AttributeCommunicationDN '4207' ..sent to blum.crm.orange.intra:3205(fd=12)