OCM installation Error

NICE CXone API & Integrations
1

Hi All,

I have installed OCM on my laptop and when i try to open the OCM it gives me run time error

" no matching typelib is registered, or registered information is invalid"

pls let me know what does this mean by

Thanks

2

hi there,

sorry, never seen this message before.

but it seems not to be a genesys-related error. maybe reinstallation of OCM solves the problem.

cheers

phil

3

Hi All
Which OS and OCM version using on your labtop.
Pranpong
2009 GCP7-CIV Genesys Certified Professional 7

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4

To install OCM I think you have a prerequsite, some wizards I think - I remember something about it before.

Bogdan

5

Is MDAC already installed? Are you installing with FULL admin rights? Which OS are you using?

6

Hello,

I have faced the same issue,As I have been working with OB from past four Years.

“no matching typelib is registered”.

Install the StarterApp-Activex Tool kit on your machine and check you will be able to open without issue.

RCA is typelib are not registered properly.

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