We are running a migration from legacy PBX to Genesys Cloud using the Python SDK v3.5. The environment is US-East-1 Production. We try to execute a Data Action via POST /api/v2/dataaction/actions/{id}/execute but get 401 Unauthorized. Token exchange works fine with client credentials grant. Scopes include read:api, view:applications. Logs show the request header has Bearer token correctly set. Anyone see this behavior?
Check the scope validity period. The token expires quickly. Ensure read:dataaction is included in the initial request body for the OAuth call. Also verify the Client ID matches the application assigned to the user group.
Relying on direct API calls for migration logic is risky for long term stability. Instead, use the Data Action SDK wrapper which handles token refresh automatically. The endpoint you are hitting does not support batch operations efficiently.
Implemented the SDK wrapper and the 401 is gone. However, now we face rate limiting errors on /api/v2/dataaction/actions/{id}/execute when processing 5000 records. What is the recommended retry strategy for bulk execution?