Hello,
I would like to start learning about Genesys from an overview point. Can someone please point me to a link where I can read and learn about the basics of Genesys.
We do use Genesys at my work, we have T servers integrated with a old Meridian 1 pbx. We’re planning to upgrade and have Genesys linked to a Nortel Symposium 5 or 6.
Thank you!
J.
Check Tony’s Rough Guides at the sticky post.
Hum…where is the sticky???
Sorry newbie here 
thx! hehe ;D
Here u go..newbie
Sid
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Hi,
you can get all of them here:
http://www.sggu.com/smf/index.php/topic,2532.msg9742.html#msg9742
Tony did an excellent job with it. I am surprised Genesys is not paying him for it!
Thanks all, going to dig in and will come back with newbie dumb questions..