New user and new job, inexperienced in genesys

Voice & Telephony
1

hey guys, i need your help.

in the first interview for a new job.

my future boss, gave me five .pdf

Foundation Framework 8
8 Deployment Framework - Volume One and Two
Genesys IP Foundayions - Volume One
Inbound Voice Routing 8 Foundation

And five points basic understanding

  • Genesys architecture framework
  • Components and functions of each
    - Deployment types
  • t-server - sip server
  • CTI concepts ingregration

i understand most of it points, but i need some help with “DEPLOYMENT TYPES”. If you can help me with some examples …

I’ll be very greatful

Regards…

2

blink

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3

So, your new boss knows you don’t know anything about Genesys but he is prepared for you to train yourself, to support his Platform.

Run - run very fast!

4

His post is unconventional, but I don’t find it shocking that someone untrained on a niche area is given at the beginning some manuals to start from and get a rough idea about it. Or everyone on this forum was a Genesys guru prior to starting working with it?

If then he is left there in the lurch and, completely unskilled, has got the onus of managing a platform, well, that would really be a totally different conversation..

5

I take your point - and, in that case;

Introduction manuals are okay as the first step. But before you jump in with both feet, you really should get some proficient training through a reputable source…

6

…and, to actually answer the question, in the “bigger picture”:

Enterprise: Big deployments (generally 500+) - lots of components to be deployed and configured.
Business: Smaller deployments (generally >500) - some components already configured for deployment.
Cloud: Off-Site deployments, based on Enterprise edition.
Hybrid: Off-Site/On-Site (Enterprise or Business editions) deployments.

7

Maybe his boss means single tenant multi tenant deployments? ISCC? Multi site?

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8

Ah… the smaller picture… ;D

9

Really? Smaller? Commercial specs are bigger? O.o Since when? lol

10

I meant the deployment build… big, small, site, sub-site, off-site, on-site… same things in different clothes… :slight_smile: