I am thinking to do the GCP7-CIV certification which includes basics and overview of Genesys frameworks and Framework Installation and Configuration. Can someone help me out to get the document for this certification.
Please advise.
Thanks.
-ksp
Check genesys webpage under certification
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hi ksprakash.net hope it is not so late for answering.
GVP certification is related to GVP only, troubleshooting, vxml concepts, services are good point to review.
Tha exam is very simple …
hope ths help.
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