Need some help troubleshooting WebRTC session persistence during ServiceNow Data Action timeout

Voice & Telephony
1

Need some help troubleshooting WebRTC session persistence during ServiceNow Data Action timeout. The media stream drops when the upstream API call exceeds the default limit. Steps to reproduce:

  1. Initiate WebRTC call in Architect flow.
  2. Trigger Data Action to ServiceNow REST API.
  3. Simulate latency > 30s.

Is there a config to keep the softphone stream alive while waiting for the HTTP 202 response from ServiceNow?