Hello Genesys Wizards,

Request your help and guidance to deal with the below exception while calling Genesys exe from C# cmd line, when I try it from local command prompt ( Just the finalpath string in below code ) it works perfectly but if I do the same via code, I am receiving an exception [ Bottom of this post ]

I have googled the exception , but couldn’t really make out what does it mean , could someone please help me understand what does this exception mean?

private void LaunchWDE(string place,string csProxyUrl,string wdeAppName,int portNumber) 
        { 
            try 
            { 
    
           string     finalpath = @"C:\PATH\InteractionWorkspace.exe -url tcp://<HOST>:<PORT>/<APPLICATIONNAME> -u <USERNAME> -p <PASSWORD> -place <PLACE/LOGINID>";
				
                ProcessStartInfo procStartInfo = new ProcessStartInfo("cmd", "/c " + finalpath); 

                procStartInfo.RedirectStandardOutput = true; 
                procStartInfo.UseShellExecute = false; 
                procStartInfo.CreateNoWindow = true; 
                System.Diagnostics.Process proc = new System.Diagnostics.Process(); 
                proc.StartInfo = procStartInfo; 
            
                proc.Start(); 
                string result = proc.StandardOutput.ReadToEnd(); 
                this.Close(); 
            } 
            catch(Exception ex) 
            { 
                MessageBox.Show("Error while launching WDE" + ex.Message + " " + ex.InnerException); 
            } 

Exception ::
Microsoft.Practices.Unity.ResolutionFailedException was unhandled
Message: An unhandled exception of type ‘Microsoft.Practices.Unity.ResolutionFailedException’ occurred in Microsoft.Practices.Unity.dll
Additional information: Resolution of the dependency failed, type = “Genesyslab.Desktop.Infrastructure.IBootstrapController”, name = “”. Exception message is: The current build operation (build key Build Key[Genesyslab.Desktop.Infrastructure.IBootstrapController, null]) failed: The current type, Genesyslab.Desktop.Infrastructure.IBootstrapController, is an interface and cannot be constructed. Are you missing a type mapping? (Strategy type BuildPlanStrategy, index 3)

Thanks

@ All, after some googling efforts and a tip from Genesys Support.
I was able to finally launch the WDE instance from C# code… with arguments attached.

Tip from Genesys:

Try to set the Directory path to the WDE installation ( I tried previously by passing whole path in string but that wasn’t so useful).

If it might benefit others.. just pasting the working code for reference..

  string Path = "C:\Program Files\GCTI\Workspace Desktop Edition\InteractionWorkspace";

             
                Directory.SetCurrentDirectory(Path);
             
                ProcessStartInfo procStartInfo = new ProcessStartInfo();
                procStartInfo.FileName = "InteractionWorkspace.exe";
                procStartInfo.Arguments = @"-url tcp://<HOST>:<PORT>/<APPLICATIONNAME> -u <USERNAME> -p <PASSWORD> -place <PLACE/LOGINID>";
              
  // The following commands are needed to redirect the standard output.

                procStartInfo.RedirectStandardOutput = true;
                procStartInfo.UseShellExecute = false;
                procStartInfo.CreateNoWindow = true;

 // Now we create a process, assign its ProcessStartInfo and start it

                System.Diagnostics.Process proc = new System.Diagnostics.Process();
                proc.StartInfo = procStartInfo;
            
                proc.Start();

And…what is this for? What you did?

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Hi Cavagnaro, Sorry abt a delayed reply…

My objective was to open WDE without launching it via direct executable file.

• I initially tried to call the WDE via command prompt (along with Host/port/Username/passw/place details passed as command arguments).

Ex: Open Command prompt > goto the WDE dir path and use the below Command line input..
-url tcp://:/ -u -p -place

• with aforesaid approach I was able to prove WDE can be invoked via command line.
• In my original post , the pseudo code I shared was trying to open a command prompt and do the same via .Net code.
• While doing so I got the Exception , to which I reached out for Genesys support help and they suggested to
  set the Directory.SetCurrentDirectory(WDE_INSTALLATION_PATH) to avoid the exception.

In my follow-up post I shared the latest code where I have tweaked a few lines ( Instead of opening a command line and passing the command line input syntax, I used createprocess functions to launch WDE from code) along with Genesys Suggestion incorporated.

Just wanted to share it across , if it might benefit someone who could run into similar errors.

Thanks.

Thanks for such detailed answer
Good luck!

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