LoggedOut icon in CCPulse

NICE CXone API & Integrations
1

Hi

The customer is asking me for changing the icon LoggedOut from the red X to a black X, because they are confused with the NotReady icon; but I can’t find where :frowning: the CCPulse version is: 7.5.100, I try in Settings but, when I change the LoggedOut color, there is no change in the LoggedOut icon, even if I restart the CCPulse GUI; so there’s someone who change this icon?..thanks

Regards!!!

2

I don’t think this can be done.

If the customer is confused between a red X and a red diamond then perhaps they are running their resolution too high.

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3

In CCPulse application you have an option of version (IconStyle), change that value to 6.1.301.05 instead of 6.1.301.04

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