Licensing violation is identified, the violation type MR_LICENSE_SERVER_NOT_AVAI

Administration
1

Hi Help me out …

I am getting an alert saying-- Licensing violation is identified, the violation type MR_LICENSE_SERVER_NOT_AVAILABLE.

I got this alert after firewall upgrade of t server.Alters was showing up in SCI .please let me know how to trouble shoot thanks..

2

At first, try to learn about Genesys before you want to do troubleshooting. Without knowledge is not possible to do anything with Genesys.

About the issue,as first check if your T-Server can connect to the License Manager - check your FW configuration, if the port of FlexLM is allowed.

3

Upgrade to which version? From 7 to 8? If so you need new license

4

I think, that user did upgrade of FW

I got this alert after firewall upgrade
5

:o :o :o ??? ??? ??? Seems my lack of coffee did hit me again hahaha

6

anyway thanks for all your replys and suggestions..