I’ve been asked to look at a virtualized environment to set up a standard Genesys Framework (lucky me! )
Because it will be virtualized on shared resources, there will be no identification components avaialble - it would be a non-static IP address, Host Name will be missing, etc. Even before I start considering all of the other Solution implications, how would I get a FlexLM license file (license.dat) to work, if there is no MAC address for the Host…? Is that at all feasible…?
I have no Kit Kat to offer today - I’m wondering if my dog-eared copy of “Without Enigma” by Kenneth Macksey will do as payment…? …It’s a hard back copy..! (…this offer not available in Germany…)
But if you use VM-Ware and windows, you sure will have a volume serial numer on the C: to request a licens file for. We have Genesys running in testenviroment on VM-Ware.
… thanks for the prompt response - it’s not vmware…
It’s a corprate-level virtualization - a bit like a (massive) server farm… and there is (apparently) no means of identifying the underlying hardware, through the software/service layer…
i think is no matter VMware, Hyper-V, VirtualIron, Citrix - all of this system mount virtual drive as “logical local” -so you always have the “hard drive” volume serial number. More difficalt with Dialogic license that i believe can use only MAC or special hardware token.
I’ll test work env. under VMWare, Hyper-V, VirtualIron - all work perfectly.
The issue I have is that I have been asked to consider a Service Layer on the Virtualized Layer. This basically means that the (Service Provider) owns the VMWare and is only providing “aspects” of it, to me. If they stipulate that a requirement is that my software must not be reliant on a fixed hostname, IP or hardware address then the only answer I can give is that Genesys cannot be implemented under those conditions. If they had said “we are using VMWare - will Genesys work on that?” then I could have said yes, from v7.5 onwards… but that is not the case.
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(…this offer not available in Germany…)