Is it possible to preserve the original chain of custody metadata headers when bulk exporting digital channel recordings to S3 for legal discovery? The current export process strips the X-Genesys-Recording-Id and X-Genesys-Export-Job-Id headers, which breaks our audit trail requirements.
Environment details:
- Region: Europe/London
- Platform: Genesys Cloud v2024.2.0
- Export Type: Digital Chat & Voice Recordings
- Destination: AWS S3 Bucket via IAM Role
The API returns HTTP 202 Accepted for the job, but the final objects lack the necessary provenance tags.