RoutePostBody routePayload = new RoutePostBody();
routePayload.setDestination(new Destination().type("amazon_s3").uri("arn:aws:s3:::gc-client-events-archive"));
routePayload.setEventPattern(new EventPattern().source(List.of("com.genesys.cloud.custom.client")));
routePayload.setLifecyclePolicy(new LifecyclePolicy().days(30));
routePayload.setDeadLetterQueue(new DmqConfig().arn("arn:aws:sqs:us-east-1:9988776655:route-dmq"));
EventBridgeApi client = platformClient.eventBridgeApi();
ApiResponse<Route> response = client.postEventBridgeRoute(routePayload);
Java SDK throws a 400 Bad Request immediately on the postEventBridgeRoute call. The error payload reads INVALID_ROUTE_SCHEMA: destination matrix exceeds streaming engine constraints. It’s been stuck on this for a couple of days. The Destination object rejects the uri field when lifecyclePolicy sits in the same payload. Splitting it into separate calls doesn’t work since the API demands an atomic route definition.
Java SDK handles the OAuth rotation without a hitch, but the route validation logic on the Genesys side blocks the POST before IAM verification even triggers. Added a dead-letter queue to catch routing failures during scaling spikes, yet the schema check fails upfront. The streaming engine constraint validator trips over the days field inside LifecyclePolicy. Dropping it lets the route create, but then the archival policy vanishes. Tacking on a custom event pattern reference works for basic routing, but the S3 destination matrix validation still throws a wrench in the works.
Environment specs and steps:
- Genesys Cloud Java SDK v23.8.1
- Region: us-east-1
- Custom event source:
com.genesys.cloud.custom.client - Target: EventBridge → S3 bucket with 30-day lifecycle
- Java 17, Spring Boot 3.1
- Tried serializing to raw JSON and calling
postEventBridgeRouteWithHttpInfo - Verified IAM roles have
events:PutEventsands3:PutObject - Checked max destination limit (set to 1 for now)
The EventPattern builder expects a source list, but the API docs mention detail-type mapping for client app screen pop events. Passing the wrong structure for the custom event matrix probably breaks the serialization. The Java SDK marshals it into a flat JSON blob that EventBridge rejects. Need to know how to structure the eventPattern and destination objects so the streaming engine accepts the route without throwing INVALID_ROUTE_SCHEMA. Also wondering if the dead-letter queue ARN needs a separate permission trigger before the route iterates safely. Tracking latency and ingestion success rates would help, but the route won’t even save. Callback handlers for the external data lake alignment are waiting on this. Just need the exact JSON shape for the payload serialization check. Docs are vague on the matrix limits. Usually the streaming engine just swallows it. The audit log generation is stuck.