IWS

Where in the logs can I find the call has been answered using IWS not a Cisco physical phone? Thanks

I guess TServer, you will see from who the answer command came from, if from pbx or IWS

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If IWS answered the call, you’ll see a RequestAnswerCall command comming from that IWS. If the hardphone answered, the EventOffHook and EventEstablished will come for that call without the RequestAnswerCall

Awesome! Thanks for your help