Is it possible to bypass the agent self-service preference checks when publishing a weekly schedule via the WFM API?
The endpoint returns a 409 Conflict when an agent has a pending swap request, halting the entire publication batch.
{
"code": "CONFLICT",
"message": "Cannot publish schedule due to pending shift trade for agent 8821"
}
We need to force-publish the base schedule in America/Chicago regardless of pending trades.