Interaction Workspace Integration

Usha · August 16, 2011, 11:04am

Hi,

Is it possible to integrate CRM applications with interaction workspace(IWS) and display screenpop along with data in interaction workspace(IWS)?

Thanks

jamesdockel · October 10, 2011, 6:19am

It is depend on the capacity of your IWS. According to it you can integrate CRM applications.