Hello,
I am integrating Genesys Routing with Lync / Skype for Business by using UCC. Arcording to UCC Deployment book,on Microsoft-OCS section of UCC application i must enter the following parameter:
Contact: This is the “principal” assigned to the UC Connector application. For example, sip:[email removed].
Registrar-uri: Enter the URI that UC Connector uses to connect to the Microsoft FE Server. For example, sip:pool01.your-lync-ddress.com.
On my environment, i have configured these parameter as bellow:
Contact = sip:[email removed]
Registrar-uri = sip:hcmsfb01.ipcchcm.com
With, hcmsfb01.ipcchcm.com is domain where Lync FE Server is installed, lync-ucc is Lyn’s user i enabled before and I can login Lync client with this lync-ucc account.
But, when i start UCC application i got following error:
[i]11:23:25.745 Dbg 09900 Microsoft-OCS.lync-ucc.Registration
sending >>>>
REGISTER sip:hcmsfb01.ipcchcm.com SIP/2.0
Call-ID: 135ba13aeea503cdf4193dfc50e83be0@172.16.1.56
CSeq: 1 REGISTER
From: <sip:[email removed]>;tag=5615331e;epid=3eb50e8800000000
To: <sip:[email removed]>
Via: SIP/2.0/TCP 172.16.1.56:5060
Max-Forwards: 70
Contact: sip:172.16.1.56:5060;+sip.instance=“urn:uuid:d337d526-3f5d-5a6e-83ea-cfe080a50da7”;methods=“MESSAGE, INFO, OPTIONS, BYE, CANCEL, NOTIFY, ACK, BENOTIFY”;proxy=replace
Supported: gruu-10,adhoclist,msrtc-event-categories
Event: registration
User-Agent: OC
Content-Length: 0
11:23:26.748 Std 09900 Microsoft-OCS.lync-ucc.Registration Error creating/sending com.genesyslab.ucc.provider.ocs.RegisterRequestBuilder$RegisterFactory@1a849a37 Request
SipException : Connection refused: connect
ConnectException : Connection refused: connect
11:23:26.748 Trc 09900 Microsoft-OCS.lync-ucc.Registration disposing
11:23:26.748 Trc 09900 Microsoft-OCS.lync-ucc.Registration dispose, cleanup[/i]
So, Is there the specialist requirement in configuring Lyn-ucc user ? anyone help me to answer this question ?
The following image is lync-ucc user’s infomation :
http://imgur.com/a/apVB7
http://imgur.com/a/FA71z
Thank you,
Trung LE
