How do I start a cobrowse session programmatically? I’m trying to trigger it via the Conversations API, but I’m not seeing a specific endpoint for it. I’ve tried using a custom data action on the conversation, but that seems to only handle routing data. Is there a separate REST call or a specific interaction type I need to use to kick off the session from my custom desktop app?
Cobrowse doesn’t live on the voice conversation endpoint. You need to initiate it via the /api/v2/conversations/{conversationId}/cobrowse endpoint, which returns a join URL you pass to the participant’s browser.
3 Likes