Import customer database to UCS

system · August 31, 2006, 4:21am

Hi,

I’m using UCS with GAD.
I would like to import customer database to UCS. How do I import it? Has Genesys import tool?

PS. This is a good website for Genesys community, we’ll never walk alone. ;D ;D ;D

Thanks,
Sitto.

Haldane · August 31, 2006, 10:52am

I persume you could write your own import script from your customer Db or create view out to existing DB.

system · September 1, 2006, 5:54am

There is no such tool. You need to write your own script to move the data.

sitto · September 1, 2006, 8:43am

Could I use “Multimedia 7.2 Selected Conceptual Data Models for the UCS Database” to learn about UCS structure?

system · September 7, 2006, 12:46pm

Yes you could use that but it only shows 3 tables or so.

You really need to get dirty and have a look at all the tables.

What sort of tables and columns have you got in the customer database that you want to import?

sitto · September 12, 2006, 5:29pm

Hi,

My customer would like to import a list of his customer which compose customer name and telephone number (more than one per contact)
How to import it?

Thanks for your support,
Sitto