Hyperion Performance Suite 8.5

Administration
1

Hello,

We have a customer who is still using hyperion performance suite.
this was deployed by a previous integrator so we do not have access to user id and password.

I know it is no longer under support but wondered whether this can be reset?
or where is the user id set up or come from?
I have tried CME and DB logins but they do not work.

thanks.

2

If the default account has changed password, you have two choice:

  1. Decrypt the password from database records
  2. Reinstall Hyperion SW
3

I have tried the default account but it did not work,
maybe the user id can be changed when deploying..

4

What component are you using to “log in”? Hyperion Client (Designer) / Web Client / Enterprise Server ?

5

hello

web client
url=http://localhost:8080/Hyperion/browse/login
server=:1800
I have tried both authentication names of default- default_system and system.

thanks,

6

So, the web client - try hyperion/hyperion

You might want to take a look at accessing the Enterprise Server (HES), rather than just accessing through a client WebUI. You might have more luck!

7

if you have access to the Hyperion database, you are able to create any user manually and afterthat log in with this user. I have used this approach in past for some customers.

8

✓ …is where I was going… ;D