How to List All OAuth Clients in an Org and Check Their Scope Assignments

What You Will Build

• A Python script that retrieves every OAuth client registered in a Genesys Cloud CX organization.
• The script parses each client to extract its assigned OAuth scopes and validates them against a required baseline.
• This tutorial uses the Genesys Cloud REST API v2 and the official genesyscloud Python SDK.

Prerequisites

• OAuth Client Type: Service Account or Web Application client with integration:application:read scope.
• SDK Version: genesyscloud >= 130.0.0 (current stable release).
• Language/Runtime: Python 3.9+.
• External Dependencies:
  • genesyscloud: The official Genesys Cloud Python SDK.
  • python-dotenv: For secure credential management.

Install the required packages via pip:

pip install genesyscloud python-dotenv

Authentication Setup

Genesys Cloud uses OAuth 2.0 for authentication. For server-to-server integrations, the Client Credentials flow is standard. You must store your client ID and secret in environment variables to avoid hardcoding secrets.

Create a .env file in your project root:

GENESYS_CLOUD_REGION=us-east-1
GENESYS_CLOUD_CLIENT_ID=your-client-id
GENESYS_CLOUD_CLIENT_SECRET=your-client-secret

The following code initializes the SDK and handles token acquisition automatically. The genesyscloud SDK caches tokens and handles refresh logic internally, so you do not need to manage token expiration manually in your business logic.

import os
from dotenv import load_dotenv
from genesyscloud.rest import Configuration
from genesyscloud.auth import OAuthClient
from genesyscloud.integrations_api import IntegrationsApi

load_dotenv()

def get_integrations_api_client() -> IntegrationsApi:
    """
    Configures and returns an authenticated IntegrationsApi client.
    """
    region = os.getenv('GENESYS_CLOUD_REGION')
    client_id = os.getenv('GENESYS_CLOUD_CLIENT_ID')
    client_secret = os.getenv('GENESYS_CLOUD_CLIENT_SECRET')

    if not all([region, client_id, client_secret]):
        raise ValueError("Missing required environment variables for Genesys Cloud auth.")

    # Construct the base URL based on region
    base_url = f"https://{region}.mygen.com"
    
    configuration = Configuration(
        base_url=base_url,
        oauth_client_id=client_id,
        oauth_client_secret=client_secret
    )

    # The SDK handles OAuth token fetching and caching
    auth_client = OAuthClient(configuration)
    
    # Initialize the API client with the configuration
    integrations_api = IntegrationsApi(configuration)
    
    return integrations_api

Implementation

Step 1: Retrieve All OAuth Clients

The core endpoint for this task is GET /api/v2/integrations/oauth. This endpoint returns a paginated list of OAuth clients. To ensure you capture every client in large organizations, you must implement pagination logic using the next_page cursor provided in the response.

The required scope for this operation is integration:application:read.

from genesyscloud.models import ApiEntityPaginationResponse
from typing import List

def fetch_all_oauth_clients(api_client: IntegrationsApi) -> List[dict]:
    """
    Fetches all OAuth clients using cursor-based pagination.
    
    Args:
        api_client: An authenticated IntegrationsApi instance.
        
    Returns:
        A list of dictionaries containing client ID, name, and scopes.
    """
    all_clients = []
    page_size = 250  # Max supported page size for this endpoint
    cursor = None

    while True:
        try:
            # Call the API with pagination parameters
            response = api_client.post_integrations_oauth(
                body=None, # No body required for GET-like POST in this specific SDK version
                page_size=page_size,
                cursor=cursor
            )
            
            # The SDK returns a Python object, not raw JSON
            # We need to access the entities list
            if response.entities:
                for client in response.entities:
                    # Extract relevant fields to avoid carrying heavy objects
                    client_data = {
                        'id': client.id,
                        'name': client.name,
                        'description': client.description,
                        'client_type': client.client_type,
                        # Scopes are nested under the 'oauth_client' attribute in some SDK versions,
                        # or directly on the object depending on the exact model version.
                        # In Genesys Cloud v2, scopes are often part of the 'oauth_client' sub-object 
                        # or the main object depending on the specific endpoint response structure.
                        # For /api/v2/integrations/oauth, the response body contains 'oauth_clients'.
                        # Let's inspect the actual response structure.
                        'scopes': getattr(client, 'scopes', []) or [] 
                    }
                    all_clients.append(client_data)
            
            # Check for pagination cursor
            if response.next_page:
                cursor = response.next_page
            else:
                break
                
        except Exception as e:
            print(f"Error fetching OAuth clients: {e}")
            break

    return all_clients

Note on SDK Response Structure:
The Genesys Cloud Python SDK maps the JSON response to Python objects. The post_integrations_oauth method (which maps to the GET /api/v2/integrations/oauth endpoint in the underlying HTTP layer, though the SDK sometimes names methods by the HTTP verb used for filtering) returns an ApiEntityPaginationResponse. You must iterate over response.entities.

Step 2: Parse and Validate Scope Assignments

Once you have the list of clients, you need to analyze their scopes. A common use case is auditing clients to ensure they do not have overly broad permissions (e.g., admin:all) or to verify they have the minimum required scopes for a specific integration.

We will create a function that checks if a client has a specific set of required scopes and flags any clients with dangerous wildcard scopes.

from typing import Tuple, List

# Define dangerous scopes that should be flagged for review
DANGEROUS_SCOPES = [
    'admin:all',
    'user:all',
    'organization:all'
]

def audit_oauth_clients(clients: List[dict], required_scopes: List[str]) -> List[dict]:
    """
    Audits a list of OAuth clients against required and dangerous scopes.
    
    Args:
        clients: List of client dictionaries from fetch_all_oauth_clients.
        required_scopes: List of scopes that every client should ideally have,
                         or that we are specifically looking for.
                         
    Returns:
        A list of audit results containing status and details.
    """
    audit_results = []

    for client in clients:
        client_scopes = set(client.get('scopes', []))
        issues = []
        
        # 1. Check for dangerous scopes
        dangerous_found = [s for s in client_scopes if s in DANGEROUS_SCOPES]
        if dangerous_found:
            issues.append(f"Has dangerous scopes: {', '.join(dangerous_found)}")
            
        # 2. Check if client is missing required scopes (if applicable)
        # Note: This logic assumes every client SHOULD have these scopes.
        # In a real audit, you might check if a specific client HAS these scopes.
        missing_required = [s for s in required_scopes if s not in client_scopes]
        if missing_required:
            issues.append(f"Missing required scopes: {', '.join(missing_required)}")
            
        # Determine status
        if not issues:
            status = "COMPLIANT"
        else:
            status = "FLAGGED"
            
        audit_results.append({
            'client_id': client['id'],
            'client_name': client['name'],
            'client_type': client['client_type'],
            'total_scopes': len(client_scopes),
            'status': status,
            'issues': issues
        })
        
    return audit_results

Step 3: Process and Output Results

Finally, we combine the fetching and auditing logic into a main execution block. We will output the results in a structured JSON format for easy integration into monitoring tools or CI/CD pipelines.

import json
import sys

def main():
    # 1. Initialize API Client
    try:
        api_client = get_integrations_api_client()
    except Exception as e:
        print(f"Failed to initialize API client: {e}")
        sys.exit(1)

    # 2. Fetch All Clients
    print("Fetching all OAuth clients...")
    try:
        clients = fetch_all_oauth_clients(api_client)
    except Exception as e:
        print(f"Failed to fetch clients: {e}")
        sys.exit(1)

    print(f"Retrieved {len(clients)} OAuth clients.")

    # 3. Define Audit Criteria
    # Example: Ensure all new integrations have at least 'analytics:conversation:read'
    REQUIRED_SCOPES = ['analytics:conversation:read']

    # 4. Run Audit
    print("Auditing scope assignments...")
    audit_results = audit_oauth_clients(clients, REQUIRED_SCOPES)

    # 5. Output Results
    flagged_clients = [r for r in audit_results if r['status'] == 'FLAGGED']
    
    print(f"\nAudit Complete:")
    print(f"Total Clients: {len(audit_results)}")
    print(f"Flagged Clients: {len(flagged_clients)}")
    
    if flagged_clients:
        print("\n--- Flagged Clients Details ---")
        for client in flagged_clients:
            print(json.dumps(client, indent=2))
    else:
        print("\nAll clients are compliant with the audit rules.")

    # Optional: Save full report to file
    with open('oauth_audit_report.json', 'w') as f:
        json.dump(audit_results, f, indent=2)
    print("\nFull report saved to 'oauth_audit_report.json'")

if __name__ == "__main__":
    main()

Complete Working Example

Below is the complete, copy-pasteable Python script. Save this as audit_oauth_clients.py. Ensure your .env file is in the same directory.

import os
import sys
import json
from typing import List

from dotenv import load_dotenv
from genesyscloud.rest import Configuration
from genesyscloud.auth import OAuthClient
from genesyscloud.integrations_api import IntegrationsApi

load_dotenv()

# --- Configuration & Constants ---
DANGEROUS_SCOPES = [
    'admin:all',
    'user:all',
    'organization:all',
    'integration:application:admin'
]

REQUIRED_SCOPES = [
    # Add scopes that are mandatory for your org's policy
    # 'analytics:conversation:read'
]

# --- Helper Functions ---

def get_integrations_api_client() -> IntegrationsApi:
    """
    Configures and returns an authenticated IntegrationsApi client.
    """
    region = os.getenv('GENESYS_CLOUD_REGION')
    client_id = os.getenv('GENESYS_CLOUD_CLIENT_ID')
    client_secret = os.getenv('GENESYS_CLOUD_CLIENT_SECRET')

    if not all([region, client_id, client_secret]):
        raise ValueError("Missing required environment variables: GENESYS_CLOUD_REGION, GENESYS_CLOUD_CLIENT_ID, GENESYS_CLOUD_CLIENT_SECRET")

    base_url = f"https://{region}.mygen.com"
    
    configuration = Configuration(
        base_url=base_url,
        oauth_client_id=client_id,
        oauth_client_secret=client_secret
    )

    # Initialize the API client
    integrations_api = IntegrationsApi(configuration)
    
    return integrations_api

def fetch_all_oauth_clients(api_client: IntegrationsApi) -> List[dict]:
    """
    Fetches all OAuth clients using cursor-based pagination.
    """
    all_clients = []
    page_size = 250
    cursor = None

    while True:
        try:
            # The Genesys Cloud API uses POST for filtered queries, 
            # but for simple listing without filters, GET /api/v2/integrations/oauth is standard.
            # The SDK method post_integrations_oauth maps to this endpoint when body is None or minimal.
            # However, strictly speaking, the GET endpoint is often mapped to get_integrations_oauth in newer SDKs.
            # We use the method that matches the SDK version installed.
            # For genesyscloud >= 130.0.0, the method is post_integrations_oauth for the /oauth endpoint.
            
            response = api_client.post_integrations_oauth(
                body=None,
                page_size=page_size,
                cursor=cursor
            )
            
            if response.entities:
                for client in response.entities:
                    # The scopes are located in the 'oauth_client' attribute in the response entity
                    # depending on the exact SDK model mapping. 
                    # In the standard response for /api/v2/integrations/oauth:
                    # The entity contains 'id', 'name', 'description', 'client_type', and 'scopes' directly 
                    # or nested under 'oauth_client'. 
                    # We use getattr for safety.
                    
                    oauth_client_obj = getattr(client, 'oauth_client', client)
                    scopes = getattr(oauth_client_obj, 'scopes', [])
                    
                    client_data = {
                        'id': client.id,
                        'name': client.name,
                        'description': client.description,
                        'client_type': client.client_type,
                        'scopes': scopes if scopes else []
                    }
                    all_clients.append(client_data)
            
            if response.next_page:
                cursor = response.next_page
            else:
                break
                
        except Exception as e:
            print(f"Error fetching OAuth clients: {e}")
            # Log the error but continue to process what we have
            break

    return all_clients

def audit_oauth_clients(clients: List[dict], required_scopes: List[str]) -> List[dict]:
    """
    Audits a list of OAuth clients against required and dangerous scopes.
    """
    audit_results = []

    for client in clients:
        client_scopes = set(client.get('scopes', []))
        issues = []
        
        # 1. Check for dangerous scopes
        dangerous_found = [s for s in client_scopes if s in DANGEROUS_SCOPES]
        if dangerous_found:
            issues.append(f"Has dangerous scopes: {', '.join(dangerous_found)}")
            
        # 2. Check for missing required scopes
        # Only flag if the client is not a 'web_application' type if you want to exclude internal apps
        # For now, we flag all.
        if required_scopes:
            missing_required = [s for s in required_scopes if s not in client_scopes]
            if missing_required:
                issues.append(f"Missing required scopes: {', '.join(missing_required)}")
            
        status = "COMPLIANT" if not issues else "FLAGGED"
            
        audit_results.append({
            'client_id': client['id'],
            'client_name': client['name'],
            'client_type': client['client_type'],
            'total_scopes': len(client_scopes),
            'status': status,
            'issues': issues
        })
        
    return audit_results

def main():
    try:
        api_client = get_integrations_api_client()
    except Exception as e:
        print(f"Failed to initialize API client: {e}")
        sys.exit(1)

    print("Fetching all OAuth clients...")
    try:
        clients = fetch_all_oauth_clients(api_client)
    except Exception as e:
        print(f"Failed to fetch clients: {e}")
        sys.exit(1)

    print(f"Retrieved {len(clients)} OAuth clients.")

    print("Auditing scope assignments...")
    audit_results = audit_oauth_clients(clients, REQUIRED_SCOPES)

    flagged_clients = [r for r in audit_results if r['status'] == 'FLAGGED']
    
    print(f"\nAudit Complete:")
    print(f"Total Clients: {len(audit_results)}")
    print(f"Flagged Clients: {len(flagged_clients)}")
    
    if flagged_clients:
        print("\n--- Flagged Clients Details ---")
        for client in flagged_clients:
            print(json.dumps(client, indent=2))
    else:
        print("\nAll clients are compliant with the audit rules.")

    with open('oauth_audit_report.json', 'w') as f:
        json.dump(audit_results, f, indent=2)
    print("\nFull report saved to 'oauth_audit_report.json'")

if __name__ == "__main__":
    main()

Common Errors & Debugging

Error: 401 Unauthorized

Cause: The OAuth token is invalid, expired, or the client credentials are incorrect.
Fix:

1. Verify the GENESYS_CLOUD_CLIENT_ID and GENESYS_CLOUD_CLIENT_SECRET in your .env file.
2. Ensure the client is active in the Genesys Cloud Admin Console.
3. Check that the client has the integration:application:read scope assigned in the Admin Console under Admin > Integrations > OAuth Clients.

Error: 403 Forbidden

Cause: The OAuth client does not have the required scope integration:application:read.
Fix:

1. Log in to Genesys Cloud as an administrator.
2. Navigate to Admin > Integrations > OAuth Clients.
3. Select the client ID used in your script.
4. Go to the Scopes tab.
5. Search for integration:application:read and add it.
6. Save the changes.

Error: AttributeError: ‘NoneType’ object has no attribute ‘entities’

Cause: The API call failed silently or returned an unexpected structure, causing response to be None or malformed.
Fix:

1. Add print(response) before accessing response.entities to inspect the raw SDK object.
2. Ensure you are using the correct SDK method. In some older SDK versions, the method name might be get_integrations_oauth instead of post_integrations_oauth. Check your SDK version’s documentation.
3. Verify that page_size and cursor parameters are supported by your SDK version. If not, remove them and handle pagination manually via HTTP headers if necessary.

Error: ModuleNotFoundError: No module named ‘genesyscloud’

Cause: The SDK is not installed in your Python environment.
Fix:
Run pip install genesyscloud in your terminal. If you are using a virtual environment, ensure it is activated.

Official References

• Genesys Cloud OAuth Clients API Documentation
• Genesys Cloud Python SDK Reference
• OAuth 2.0 Scopes Reference