Can’t get this config to load properly…
I am trying to set up a GitHub Actions workflow to deploy updates to our Genesys Cloud instance using the CX-as-Code CLI. Currently, my script fails because the OAuth access token expires after an hour, and I cannot hardcode credentials in the repository.
I need to generate a long-lived API token that can be stored securely as a secret in GitHub. However, I am confused about the grant types and scope requirements. The documentation is sparse on this specific use case for CI/CD pipelines.
“For server-to-server authentication, use the client credentials grant type. This allows you to obtain an access token without user interaction.”
I tried using the /api/v2/oauth/token endpoint with the client_credentials grant type, but I am getting a 403 Forbidden error. Here is my request payload:
{
"grant_type": "client_credentials",
"client_id": "my-app-id",
"client_secret": "my-secret"
}
The response is:
{
"errors": [
{
"code": 403,
"message": "Forbidden",
"description": "You do not have permission to access this resource."
}
]
}
I assumed that creating a new app in the Developer Portal would give me the necessary permissions, but I am unsure if I need to assign specific scopes like admin or integration:write. Also, does the token generated via client credentials have a longer expiry than user-based tokens? I want to avoid refreshing it every hour in my pipeline.
Can anyone provide a working example of how to generate and use a long-lived API token for CI/CD? I am using Python to make the initial request, but I can switch to curl if needed. I am based in Mexico City, so timezone might affect token expiry, but I doubt it.
Any help would be appreciated. I am new to OAuth and struggling with the nuances of grant types.