How to determine the virtual agent group of agent in strategy

Hi guys,

I am not sure how to determine the list of VirtulaAgentGroups and AgentGroups that the agent is part of. This is because I want to fall off the agent target ( agent@statserver.A) to it’s first or second or other [email removed] ? Is it possible to do this? I am not asking of it’s agent groups, because I saw that I can query that through the database.

Regards,
Valeriu

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