How to configure SCI Application logging option

NICE CXone API & Integrations
1

Hello,

I want to configure the following logging option in SCI. Could you help me

  • All Log Records
  • Alarm Log Records
  • Standard Log Records
  • Interaction Log Records
  • Trace Log Records
  • Real-Time Log

Note: DAP of Log database has been added to Genesys message server. Message server has been added under Connection tab to all the Genesys applications.

2

Did you add the same DAP to the SCI application?

3

Thanks for your response,
yes, added

4

Network log enabled at your apps?

5

Trace and all cannot be sent to network for storage as far as I know, but levels less verbose than that should be a matter of having sci connected as a client to message server and having ‘network’ as value for the desired logging level.

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