How to change label chat widget

NICE CXone API & Integrations
1

Hi
I have problem about genesys chat, I want to change label name from
“Firstname” to “xxxxx”
“LastName” to “bbbbb”

anybody can help me please?

2

Have a look at the language-pack.json you can configure the text values of certain object in there:

		"webchat": {

		"ChatButton": "Chat",
		"ChatStarted": "Chat Just Started!",
		"ChatEnded": "Chat Ended",
		"ChatFailed": "There was a problem starting the chat session. Please Retry.",
		"ChatFailedRetry": "Retry",
		"ChatFailedClose": "Close",
		"AgentNameDefault": "Agent",
		"AgentConnected": "<%Agent%> Connected",
		"AgentDisconnected": "<%Agent%> Disconnected",
		"AgentTyping": "...",
		"AgentUnavailable": "Sorry. There are no agents available. Please try later",
		"ChatTitle": "Live Chat",
		"ChatEnd": "X",
		"ChatClose": "X",
		"ChatMinimize": "Min",
		"ChatFormFirstName": "First Name",
		"ChatFormLastName": "Last Name",
		"ChatFormNickname": "Nickname",
                    ....
                    ....