Hello,
Does Genesys SIP server 7.6 modify the call id?
Please describe some scenarios if possible.
Thanks,
Hello,
Does Genesys SIP server 7.6 modify the call id?
Please describe some scenarios if possible.
Thanks,
What do you mean?
Hi there!
I know only one posible scenarios for this - network transfer call from one site to another in multi-site solution.
But if it bring the error in your envrovment - you can try different type the ISCC routing type to avoide this situation. Also from statistic side you can configure your stat and icon server to you original call id to call tracesing instead the changed one.
Hope it’s helpfull for you
WBR Thaler
Your answer is excellent! This is exactly what taking place with our SIP 7.6 environment after network transfer.