High memory usage of Config server Proxy

Administration
1

Hi Everyone,

our Config server is consuming a lot of memory suddenly, no change made in our Unix servers, anyone had this issue before ??

Regards

2

Hello. What version are you using? You probably should look at the release notes if there is a fix for memory leak after your release (there has been a few), or open a support case ticket if it is the latest version

3

hi,

We use this version 8.5.102.04, genesys support tell us that the requests coming from the reporter server are the root cause but i’m not convinced because we have the same amount of request in the other CS with the same hardware configuration, the only difference between them are the requests (Trc 04520 New client ) and (Trc 04541 Message MSGCFG_GETSERVERPROTOCOL).

It’s Config server Proxy :slight_smile:

4

I think i have the resolution , thank you.

Configuration Server Memory Utilization
The information in this section was derived from tests run in the following
environment:
• Configuration Server version 8.1.300.09, 64-bit executable
• Host computer with the following specifications:
 Processor—2 x Intel Clovertown Quad Xeon X5365 3.0 GHz/L2=2x4
MB
 RAM—20 GB
 Drives—Disk2 x SCSI HDD x 146 GB X 15K RPM
 Network peripheral—Dual Gigabyte Ethernet
• Configuration Database prepopulated with 700,000 objects

Table 10: Configuration Server Memory Usage

of

Clients

of Requested Objects Maximum Configuration

Server Memory Usage (GB)
1 0 3.162
100 2,000,000 5.677
200 4,000,000 8.077
300 6,000,000 10.550
400 8,000,000 12.880
500 10,000,000 15.519