Hi,
I see an issue displaying disposition code view in WWE, after checking console log i see GWS not able to read the disposition Business attribute. It read some default BA’s. But same working with different environment.
Query: /api/v2/groups?type=dispositions&fields=*
So this query pulls/ready all BA’s or is it specific the group assigned to that agent?
any idea please, i see all BA’s configured with adequate permissions.
Thanks,
Kumar