SNMP is a new area for me, can anyone tell me if the GVP SNMP Traps are raised automatically; i.e. no need to configiure which traps get raised? I presume then that aa NMS listener will sit on each server to collect the traps?
Thanks in advance for any guidance on this subject.
can anyone tell me if the GVP SNMP Traps are raised automatically; i.e. no need to configiure which traps get raised?
Traps are raised automatically. If you already have GVP installed you can take a look at Network Management log and you’ll see some traps being raised even if you have not set anything up.
I presume then that aa NMS listener will sit on each server to collect the traps?On Windows you have a SNMP Service that connects to your SNMP Server. This is an OS Service not a GVP Service
Greath, thanks fnunezsa.
Yes that nearly caught us too.
GVP uses Windows SNMP service to send traps whilst the rest of the Genesys solution uses SNMP Master Agent to send the traps.
However…I will caution that the auto traps are not optimized, you will find them to be very late to alarm or worse, your monitoring will go red too often. I recommend setting them high in a lab, then tweaking them down to where they truly only alert when necessary. We spent a lot of time tweaking the alert levels when we first set it all up.