GVP related questions

Architect & Flows
1

i am new to the whole CTI and contact centre knowledge, but i find it very interesting and challenging.
i have some questions about GVP:

1-what are the required DNs’ types to make GVP works for inbound/outbound calls?
2-is it ok if i created more than one DN of the same type(ie: Voice over IP Service)?
3-what are the required DN configurations and from where can i import them?
4-what are the resources that can help me to know how to read the log files of each component?

i really appreciate your patience and share of your knowledge and experience…thanks.

2
  1. Read documentation, it is all in there.
  2. What for?
  3. Read documentation.
  4. Training and documentation

Mister, we are not parrots to repeat all what is already documented. If you have a doubt or issue after performing a specific action, then we will be glad to help.

Check SIP SERVER, GVP and Outbound guides. All is in there.

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