GVP ARM Message

NICE CXone API & Integrations
1

I want to play ARM messages configured at my GAX server on composer
here is the config I put

Type : ARM
Base URL : 'http://gaxhostname:gaxport/gax/api/arm/audioresources/'
Value (audio Resource ID) 1002
Personality ID  10
Format : _gsm.wav

The result is:

GET /gax/api/arm/audioresources/1100210_gsm.wav HTTP/1.1
2019-01-18 16:56:24.981 DBUG 012001C4-10002D2A-00000C4D 277715264 01F00000 FMUserRequest.cxx:579 Host: gaxhostname:gaxport
2019-01-18 16:56:24.981 DBUG 012001C4-10002D2A-00000C4D 277715264 01F00000 FMUserRequest.cxx:579 User-Agent: NGi/GVP Media Control Platform (Build: 8.5.185.34)
2019-01-18 16:56:24.981 DBUG 012001C4-10002D2A-00000C4D 277715264 01F00000 FMUserRequest.cxx:579 Accept: */*
2019-01-18 16:56:24.981 DBUG 012001C4-10002D2A-00000C4D 277715264 01F00000 FMUserRequest.cxx:579 Cache-Control: max-stale=0
2019-01-18 16:56:24.981 DBUG 012001C4-10002D2A-00000C4D 277715264 01F00000 FMUserRequest.cxx:579 X-Genesys-FMSessionID: 012001C4-10002D2A-00000C4D
2019-01-18 16:56:24.992 DBUG 00000000-00000000 277715264 01F00000 FMResponseData.cxx:341[b] HTTP/1.1 401 Not Authenticated[/b]
2019-01-18 16:56:24.992 DBUG 00000000-00000000 277715264 01F00000 FMResponseData.cxx:360 X-Content-Type-Options: nosniff
2019-01-18 16:56:24.992 DBUG 00000000-00000000 277715264 01F00000 FMResponseData.cxx:360 X-XSS-Protection: 1; mode=block

did you know how to solve this problem please?
how to access these messages from my MCP server

Thank’s

2

http://gaxhostname:gaxport/gax/api/arm/audioresources/ < at here, just disable authentication, needs to be accesible without credentials.

3

Thank you for your answer, how can I do that, this is the GAX server

4

If I recall well it should be allowed by default - at least in my lab it works by default, without any configuration change on GAX (Jetty level). It seems you are using custom configuration, so try to look for jetty configuration files or at least for web.xml configuration file

5

Use another web server. By ex: IIS.
This way you are not limited to the audios that work if the GAX is started.