Hello All,
I need your help for following, i believe some of you might come across with the same question and implemented GVP 8.1 using PSTN Connector.
We have 3 GVP VCS 7.6 in standalone mode configured with their own TServer_IVR and I-Server and they are working in standalone mode in behind the switch model.
We have to upgrade all 3 Servers to new GVP platform 8.1, i need your help to find out what could be the best way to upgrade all these 3 Servers.
In my opinion, we will have to install PSTN Connector and CTI Connector on all 3 GVP Servers; CTI connector will be working as I-Server client and we don’t have to make any changes on CIM integration.
I am confused about how many SIP Server, RM and MCP will be used in this model, keeping the 3 Servers as standalone GVP Servers.
Also, what could be the Inbound call flow, i mean currently the call is routed to GVP Place Group so should we keep the same model?
Appreciate your support here. Thanks a lot.
Regards
NA