Hi guys,
I’m trying to install a GVP at customer, so far I could install the base software (CoreSetup) however when try to install EMPS it shows me an error about compatibility. The documentation tells me that it should work but a quotation shows “In 32bit compatibility mode”, how do I set up this option?
Thanks
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Already did that and is not what they mean I believe.
Thanks anyway
This time last year I attempted to install GVP 7.5 onto a windows 2003 64bit OS and I was not able to install the dispencer as it would fail. Tried all sorts to get it to work and raised a ticket to Genesys. Response from Tier 3 was to format the OS as 32bit (!?) I was told that the 64Bit was not fully tested despite it being documented as GA. Seems like their testing manager recently worked for Microsoft.
Once I did this the install worked and then I moved onto other issues with GVP (sigh). For your sake I hope they fixed alot of thing in GVP 7.6, but by the sounds of it they did not 
Good luck
WEll just received the same answer for 7.6…first time I find that documentation is not trustable…bad for Genesys…bad. Made me loose a lot of time.
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This is good to know.
I’m about to go to 7.6.
Thanks, guys.
Once I got past this issue I hit several other problems. The server was rebuilt several times, if you make just one little mistake the install fails. Once it fails there is no way to recover and I was told to format and start again each time.
GVP 7.5 installer is a horrible horrible thing :o
Oh no, I prefer the myself hand by hand option.
Hi,
Got the same problem this week. Win2003 64bit is not supported anymore for the GVP.
Take a look at the latest Supported Operating Environment - Reference Manual p33.
Enjoy,
Bernard
So, you guys recommending manual install vs GDT?
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Yes, found the same, what bothers me is that that removal was never mentioned