GPlus SAP

NICE CXone API & Integrations
1

Hi All

After upgrade Gplus for SAP Multichannel 8.0.000.26 to 8.0.100.17 it work about 30 minutes and connection between SAP CRM and GPlus goes down. There are no errors in logs:

27 10 08:42:05:561 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge2:4050[Opened]/5 27 10 08:42:05:561 [O client worker #1-5] INFO ADDP Addp packet received: p(209) from tcp://ge2:4050[Opened]/5 27 10 08:42:13:374 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge1:4050[Opened]/3 27 10 08:42:13:374 [O client worker #1-3] INFO ADDP Addp packet received: p(137) from tcp://ge1:4050[Opened]/3 27 10 08:42:14:014 [ ServerSocketImp] DEBUG sap.core.http.Server @HTTPServer (CONNECTION) (ACCEPT) Socket[addr=/10.1.2.202,port=16798,localport=8585] 27 10 08:42:14:014 [ ServerSocketImp] WARN ore.MemoryController Memory usage statistics: Free memory: 22932648 Available memory: 84774912 Max memory: 518979584

27 10 08:42:14:014 [ ServerSocketImp] DEBUG .pool.MonitorBacklog (PUT) Pool size [8]

27 10 08:42:15:561 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:15:561 [O client worker #1-5] INFO ADDP Addp packet received: p(210) from tcp://ge2:4050[Opened]/5
27 10 08:42:23:389 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge1:4050[Opened]/3
27 10 08:42:23:389 [O client worker #1-3] INFO ADDP Addp packet received: p(138) from tcp://ge1:4050[Opened]/3
27 10 08:42:25:561 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:25:561 [O client worker #1-5] INFO ADDP Addp packet received: p(211) from tcp://ge2:4050[Opened]/5
27 10 08:42:33:389 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge1:4050[Opened]/3
27 10 08:42:33:389 [O client worker #1-3] INFO ADDP Addp packet received: p(139) from tcp://ge1:4050[Opened]/3
27 10 08:42:35:561 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:35:561 [O client worker #1-5] INFO ADDP Addp packet received: p(212) from tcp://ge2:4050[Opened]/5
27 10 08:42:43:389 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge1:4050[Opened]/3
27 10 08:42:43:389 [O client worker #1-3] INFO ADDP Addp packet received: p(140) from tcp://ge1:4050[Opened]/3
27 10 08:42:45:561 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:45:561 [O client worker #1-5] INFO ADDP Addp packet received: p(213) from tcp://ge2:4050[Opened]/5
27 10 08:42:53:389 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge1:4050[Opened]/3
27 10 08:42:53:389 [O client worker #1-3] INFO ADDP Addp packet received: p(141) from tcp://ge1:4050[Opened]/3
27 10 08:42:55:561 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge2:4050[Opened]/5
27 10 08:42:55:561 [O client worker #1-5] INFO ADDP Addp packet received: p(214) from tcp://ge2:4050[Opened]/5
27 10 08:43:02:436 [ ServerSocketImp] DEBUG sap.core.http.Server @HTTPServer (CONNECTION) (ACCEPT) Socket[addr=/10.1.2.149,port=30331,localport=8585]
27 10 08:43:02:436 [ ServerSocketImp] DEBUG .pool.MonitorBacklog (PUT) Pool size [9]

27 10 08:43:03:389 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge1:4050[Opened]/3
27 10 08:43:03:389 [O client worker #1-3] INFO ADDP Addp packet received: p(142) from tcp://ge1:4050[Opened]/3
27 10 08:43:05:561 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge2:4050[Opened]/5
27 10 08:43:05:561 [O client worker #1-5] INFO ADDP Addp packet received: p(215) from tcp://ge2:4050[Opened]/5
27 10 08:43:13:390 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge1:4050[Opened]/3
27 10 08:43:13:390 [O client worker #1-3] INFO ADDP Addp packet received: p(143) from tcp://ge1:4050[Opened]/3
27 10 08:43:15:561 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge2:4050[Opened]/5
27 10 08:43:15:561 [O client worker #1-5] INFO ADDP Addp packet received: p(216) from tcp://ge2:4050[Opened]/5
27 10 08:43:23:390 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge1:4050[Opened]/3
27 10 08:43:23:390 [O client worker #1-3] INFO ADDP Addp packet received: p(144) from tcp://ge1:4050[Opened]/3
27 10 08:43:25:562 [ PSDK.Timer] INFO ADDP Polling connection tcp://ge2:4050[Opened]/5
27 10 08:43:25:562 [O client worker #1-5] INFO ADDP Addp packet received: p(217) from tcp://ge2:4050[Opened]/5
27 10 08:43:27:218 [ ServerSocketImp] DEBUG sap.core.http.Server @HTTPServer (CONNECTION) (ACCEPT) Socket[addr=/10.1.2.202,port=16813,localport=8585]
27 10 08:43:27:218 [ ServerSocketImp] WARN ore.MemoryController Memory usage statistics:
Free memory: 22593680
Available memory: 84774912
Max memory: 518979584

What it can be?
Thanks in advance

2

It was bug in this version.