Hey folks,
Trying to use GetExternalContactAction in Architect to look up a customer by phone number. The external service endpoint works fine in Postman and returns a 200 with the correct JSON, but the action in Architect always sets the output variable to null. We’ve verified the phone number format matches exactly. Here’s the config JSON we’re passing:
{
"method": "GET",
"uri": "https://api.example.com/customers?phone={{contact.phoneNumber}}",
"headers": {
"Authorization": "Bearer {{token}}"
}
}
Nothing in the logs. Just blank.