Genesyscloud_ai_bot 400 Bad Request on AU-1 BYOC Terraform Apply

Architect & Flows
1

Context:

Provisioning custom AI bots via genesyscloud_ai_bot on AU-1 BYOC. Provider v1.20.0. Pipeline uses GitHub Actions. Deployment fails during terraform apply.

Error: Error creating AI Bot: 400 Bad Request
Response: {"message":"Invalid payload for AI Bot configuration","errors":[{"code":"invalid_request","message":"Missing required field 'definition' for type 'CUSTOM_AI'"}]}

HCL snippet:

resource "genesyscloud_ai_bot" "support_bot" {
 name = "Support Bot Auto"
 description = "Managed by Terraform"
 type = "CUSTOM_AI"
 
 definition = jsonencode({
 version = "1.0"
 intents = []
 })
}

The definition block is present. JSON structure matches API docs for bot creation. Manual API call via Postman with same payload succeeds. Terraform provider seems to strip or modify the JSON before sending. Debug logs show empty body in request.

Question:

Is genesyscloud_ai_bot handling the definition JSON correctly in v1.20.0? Or is this a known bug with BYOC endpoints? Workaround needed for pipeline.

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