Genesys UCMA Connector For Skype For Business

Hi All,

Is there anybody who worked on Genesys Skype For Business ?

I need UCMA connector template. I have installation package but template is not there and unfortunately I do have Skype for business in my downloads.

would be very thankful if somebody can share only template.

do you have skype up and running?

Download it from Genesys site directly

Yes, Skype For Business is up and running.

I didn’t find the template on Genesys downloads. But after reading the multiple docs, I got to know that UCMA Connector do not have template - It uses 3rd Party Template.

Now atleast my Genesys is integrated with SFB with presence management 8)