Genesys SIP

system · December 14, 2008, 6:32am

Dear All,

I am looking for understanding and learning more into Genesys SIP. Please do let me know for any demo / ppts available on the same..

Ashutosh
[email removed]

cavagnaro · December 15, 2008, 3:21am

You can find a lot of info on Genesys Support site and in Revgen. Of course only if you have access.
SIP Server is a TServer which in one way talks “Genesys” and in the other SIP instead of CSTA for example.

system · December 15, 2008, 6:33am

Thanks cavagnaro for your response. I would like to know what is REVGEN?

Ashutosh

catanirex · December 15, 2008, 7:22am

Revgen is the old Genesys site for product information etc for sales and VARS.
Xchange is the new site called.

You need a Genesys login to access the site

system · December 15, 2008, 8:24am

I have a genesys login with me. Can you forward the URL, so that i can search there?

Thanks,
Ashutosh

barleycorn · December 15, 2008, 3:13pm

http://revgen.genesyslab.com
EDIT: Hmm. Didn’t notice when it happened, but seems to have been completely replaced now by xchange. I thought it used to be that both sites existed while xchange slowly replaced revgen. Looks like that’s happened now. Even if you go to http://www.genesyslab.com/revgen you get eventually redirected to xchange.